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This system is used by the Government of Singapore for information processing, and as a protected computer, it is protected under the Computer Misuse and Cybersecurity Act. Any violation can result in fines up to $100,000 and/or imprisonment up to 20 years - fines range between 10 and 30%, with attempted violations being fined between $100-500 for unauthorised access, use, reproduction, possession modification, interception damage transfer (or attempts thereof) being charged as unauthorised use (i.e., attempting access, reproduction, possession modification, interception damage transfer (ICT). If you do not belong here please DO NOT attempt login as this will lead to severe punishment from authorities! If unauthorised then do not attempt logging- in as it will likely incur severe sanctions that exceed their potential fine.


Submit Security Clearance

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Endorse Medical Questionnaire

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Manage Claims & Leave

Update My Profile

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Submit Security Clearance

MINDEF Payment Services

Apply for Exit Permit

Endorse Medical Questionnaire

View Posting Order

Manage Disruption

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Manage Claims & Leave

Update My Profile

Shop At eMart

View NSF Payments

Prepare for ORNS

Manage Medical (eHealth)

Submit Security Clearance

NS.sg is a one-stop portal for National Service (NS) in Singapore. It provides a wealth of information on NS, including enlistment, training, benefits, and support services. This article will provide a comprehensive guide to NS.sg, including its purpose, features, and benefits for NSmen and their families.


The primary purpose of NS.sg is to provide a centralized platform for NS-related information and services. It is designed to make it easier for NSmen and their families to access information on NS and to receive support and assistance.

NS.sg is also aimed at promoting the importance of NS and encouraging NSmen to fulfill their national service obligations. It provides a wealth of resources and information to help NSmen prepare for and succeed in their NS duties.


NS.sg is a comprehensive portal that provides a wide range of features and services for NSmen and their families. Here are some of the key features of NS.sg:

  1. Enlistment Information - provides detailed information on enlistment, including eligibility requirements, registration procedures, and enlistment dates. NSmen can use this information to prepare for their enlistment and ensure that they meet all the requirements.
  2. Training Information - provides detailed information on the various training programs that NSmen will undergo during their NS duties. This includes Basic Military Training, Vocational Training, and Field Training, as well as other specialized training programs.
  3. Benefits and Entitlements - provides information on the various benefits and entitlements that NSmen are entitled to, such as medical benefits, educational benefits, and career opportunities.
  4. Support Services - provides access to various support services, including counseling services, financial assistance, and job placement services. These services are designed to help NSmen and their families cope with the challenges of NS and to provide them with the necessary support and assistance.
  5. News and Updates - provides regular news and updates on NS-related topics, such as policy changes, new programs, and upcoming events. This information helps NSmen stay up-to-date on the latest developments in NS and to make informed decisions.

NS Portal Benefits

NS.sg provides a wide range of benefits and advantages for NSmen and their families. Here are some of the key benefits of NS.sg:

  1. Accessibility - is accessible 24/7, allowing NSmen and their families to access information and services at any time, from anywhere.
  2. Convenience - provides a one-stop portal for all NS-related information and services, making it easier and more convenient for NSmen and their families to access the information they need.
  3. Clarity - provides clear and concise information on NS-related topics, making it easier for NSmen and their families to understand the requirements and expectations of NS.
  4. Support - provides access to various support services, such as counseling and financial assistance, to help NSmen and their families cope with the challenges of NS.
  5. Engagement - encourages engagement and participation in NS-related activities and events, helping to build a sense of community and camaraderie among NSmen and their families.

NS.sg is a valuable resource for NSmen and their families in Singapore. It provides a centralized platform for NS-related information and services, making it easier and more convenient for NSmen to access the information they need. NS.sg also provides a wide range of benefits and advantages, such as accessibility, convenience, clarity, support, and engagement, helping NSmen and their families to prepare for and succeed in their NS duties.

NS.sg is the official website of the Ministry of Defence of Singapore, which provides information on national service (NS) and defence matters in Singapore. NS is a mandatory programme for all male citizens and permanent residents in Singapore, which requires them to serve in the Singapore Armed Forces (SAF), the Singapore Police Force (SPF), or the Singapore Civil Defence Force (SCDF) for a period of two years. This blog article will discuss the history of NS in Singapore, its purpose, and its impact on Singaporean society. Additionally, it will explore the resources available on ns.sg and how they can be useful to individuals seeking information about NS.


The history of NS in Singapore dates back to the early 1960s, when the country was facing a number of security threats. At that time, Singapore was part of Malaysia, and tensions were high between the two countries. In 1965, Singapore declared independence, and the government began to build up its own defence forces. The first National Service Act was passed in 1967, which made it mandatory for all male citizens and permanent residents to serve in the military for two years.

Over the years, the NS programme has evolved to keep pace with changing threats and technology. In the early days, NS involved primarily ground combat training, but it has since expanded to include training in other areas such as cybersecurity, counter-terrorism, and disaster relief.

Purpose of NS in Singapore

The primary purpose of NS in Singapore is to build a strong and capable defence force that can protect the country against external threats. Singapore is a small island nation with limited natural resources, and it has to rely on its people to defend itself. NS ensures that there is a pool of trained personnel available to the SAF, SPF, and SCDF in times of need.

NS also has other benefits for Singaporean society. It fosters a sense of national identity and pride, as individuals from different backgrounds come together to serve the country. It also promotes discipline, resilience, and teamwork, which are valuable qualities in both military and civilian life.

Impact of NS on Singaporean society.

NS has had a significant impact on Singaporean society since its inception. It has helped to build a strong and capable defence force that is respected around the world. It has also helped to create a shared national identity and sense of pride among Singaporeans.

NS has also had an impact on the lives of individual Singaporeans. For many young men, NS is a rite of passage that marks the transition from adolescence to adulthood. It provides them with a sense of purpose and direction, as well as the opportunity to develop skills and make new friends.

However, NS is not without its challenges. Two years is a long time to be away from family and friends, and the training can be physically and mentally demanding. There is also the risk of injury or death, although the SAF has taken steps to minimize these risks through safety measures and training.

Resources available

The ns.sg website provides a wealth of information about NS and defence matters in Singapore. Some of the key resources available on the website include:

  1. Information about NS requirements: The website provides detailed information about who is required to serve in NS, what the training involves, and how to apply for deferment or exemption.
  2. NS eServices: Individuals can use the eServices on the website to check their NS enlistment status, apply for deferment or exemption, or update their personal particulars.
  3. Careers in the SAF: The website provides information about the different career opportunities available in the SAF, as well as the qualifications and requirements for each position.
  4. Defence news and publications: The website features news articles and publications related to defence matters in Singapore, including the latest developments in military technology and operations.

Are you a Singaporean citizen or Permanent Resident who is serving or has served in the armed forces? Then you must be familiar with the NS Portal Singapore – an online platform designed specifically for national servicemen to access various resources and information related to their service. Whether it's checking your enlistment details, applying for leave, or accessing e-learning modules, NS.sg has got you covered! In this blog post, we will take a closer look at the history of the NS Portal Singapore and how it has evolved over time to become an essential tool for all national servicemen. Stay tuned!

How it started

It was first launched in 2007 by the Ministry of Defence. It was created as a one-stop portal for all National Service (NS) related matters to make it more convenient and accessible for NSmen.

Before it, NSmen had to physically visit their unit or camp office to complete administrative tasks such as applying for leave or updating personal information. This often led to long wait times and inconvenience.

The introduction revolutionized how NS-related matters were handled. It provided a centralized platform where NSmen could access information, perform administrative tasks, and communicate with their units seamlessly from anywhere with an internet connection.

Over the years, the features offered on it have expanded significantly with new services added regularly. Today, it serves not only active servicemen but also reservists and veterans who can access important documents and benefits through their accounts.

The creation of it has greatly improved efficiency in handling National Service matters while providing greater convenience to those serving our country.

NS Portal Today

It is a crucial platform that has been serving the needs of Singapore's armed forces personnel and their families since its inception. Today, it offers a broad range of services designed to meet the unique requirements of every individual.

One significant aspect of it today is its user-friendly interface, which makes accessing information and resources easier than ever before. This feature has helped in enhancing efficiency as users can navigate through various sections with ease.

Another notable development on NS.sg is its improvement in security measures. It now features advanced encryption technology, ensuring that personal data remains secure from unauthorized access or cyber threats.

It also provides important updates on upcoming military events, activities, training programs and much more. Users can stay updated by subscribing to email newsletters or push notifications for instant alerts.

It continues to evolve by offering an all-in-one solution for soldiers and their families' needs while remaining committed to providing exceptional service delivery at all times.

NS Portal Login - How to Use

Using it is easy and convenient. All you need is a SingPass account to log in, which can be easily obtained online if you don't have one yet.

Once logged in, you will find several features on the dashboard such as eServices, My Personal Information and Notifications. You can navigate through these sections using the sidebar menu or by clicking on their respective icons.

To access your personal information or update them, simply click on "My Personal Information." Here, you can view and edit details like your contact information, mailing address and emergency contacts.

The e-Services section provides access to various online services for booking of IPPT sessions or purchasing SAFRA memberships among others. Just click on any service that interests you to get started!

Notifications keep users up-to-date with important announcements from MINDEF/SAF by sending alerts directly to user's email addresses registered with SingPass accounts.

Using it saves time while providing access to everything related to Singapore Armed Forces (SAF) personnel management at once place - 24 hours a day!

To sum up, the NS Portal Singapore Armed Forces is a reliable and efficient platform that offers various functions to assist national servicemen. It provides important information about enlistment, training schedules, medical check-ups, and other crucial details for the military personnel.

With its user-friendly interface and accessible features such as e-services and online booking systems, it has made life easier for those serving in the armed forces.

The process is straightforward and can be accessed easily from anywhere with an internet connection. It serves as a one-stop-shop for all military-related matters.

NS.sg remains an essential tool for current or former national servicemen who want to access their personal records or stay connected with their fellow soldiers. Its extensive range of features makes it convenient for users to manage their military obligations efficiently while staying updated on any new developments within the organization.

The Digital Platform Supporting National Servicemen

The NS Portal is an essential one-stop digital platform developed by MINDEF for National Servicemen (NSmen) in Singapore to access a comprehensive suite of NS-related services and information online.

With it, NSmen can complete NS-related transactions digitally, receive notifications, view

documentation, manage training schedules, and stay updated on NS policies, programs, and news. Let's examine the key features and role of this portal in supporting NSmen during their service journey.

Introduction to the NS Portal

It is an online platform created for Operationally-Ready NSmen by the Ministry of Defence (MINDEF) to meet their needs to transact and stay updated on NS matters digitally. Key details:

- Website URL: www.ns.sg

- Log in using Singpass to access personalized services

- Available on mobile app for iOS and Android users

- Developed under MINDEF's Digital NS vision

- Main functions: NS transactions, documentation, training info, policies, news alerts

- Used by Operationally-Ready NSmen (completed full-time NS)

- Not applicable for Full-Time National Servicemen (NSFs) in service

It aims to provide greater accessibility, transparency, and efficiency for NSmen through digital services. It is continually enhanced based on user feedback.

Key Features and Services

Let's look at the key features and services available through the NS Portal:

My Documents

Download important NS documents like SAF100, 11B, EXITPERS, IPPT/IPT results, etc digitally.

Upcoming Training Info

View schedule and details of upcoming ICT (In-Camp Training) and IPPT/IPT sessions. Locations and reporting time provided.

Submit Training Requests

Request for changes to training schedules, additional training, deferments etc. Track status online.

Submit Privilege Requests

Apply digitally for privileges like disruption, overseas leave, course deferment, compassionate leave etc.

View Overseas Exit Permit

Check details of existing Overseas Exit Permit validity dates. Apply to extend permit validity.

Submit Appeals

Appeal IPPT results, medical review board outcomes, SAF disciplinary actions etc. Attach supporting documents.

Change Personal Details

Update contact details, address, passport number, marital status, family emergency contacts etc.

e-Services on Mobile

Access services via iOS and Android apps anytime. Download the app and log in with Singpass.

Alerts and Updates

Receive alerts on upcoming training, events, IPPT, medical checkups etc. Stay updated on the latest NS policies.

FAQ and Guides

Reference the Frequently Asked Questions (FAQs) section and useful guides on NS matters.

Support Resources

Links to useful NS resources like SAF Counselling Centre, safety hotlines, and mental wellness services.

News and Stories

Read the latest news, profiles, and features related to NS life to stay engaged. Provide feedback on NS matters.

The diverse features provide convenience and empower NSmen to manage their NS duties with ease via digital capabilities.

Benefits of the NS Portal

The NS Portal brings many benefits:


NSmen can access info or do transactions digitally anytime, anywhere via mobile app or web portal. 24/7 availability.


Minimizes the need for in-person visits to camps. Empower NSmen to manage NS matters directly.


Digital transactions allow tracking of application status. Documents are online. Enhances accountability.


Streamlined online workflows replace manual processes. Faster than traditional channels. Saves time.

Proactive Notifications

NS Portal alerts users on required actions, upcoming events, renewals etc to act promptly.

Updated Information

Easy to get the latest details on NS policies, programs, and events. Access official sources easily.


News stories and photos foster greater affinity with NS and SAF. Resources provide support.

Overall, it delivers convenience, speed, and empowerment for Singapore’s NSmen to fulfill their NS duties smoothly via digital services.

Key Digital Services Offered

Let's look at the key digital services offered:

1. My Documents Service

- Download digital copies of important NS documents (SAF100, SAF11B, PES status memo etc)

- Save documents online for easy reference anytime

- No need to physically hold on to paper documents

2. Training Information Service

- Receive notifications on upcoming training events and schedules via email and SMS alerts

- View details like reporting location, timing, items to bring etc

- Dashboard gives an at-a-glance overview of current and upcoming training

3. Privilege Applications Service

- Submit applications for privileges digitally (disruption, overseas leave extension etc)

- Fill up application form and submit supporting documents online

- Track application status rather than make phone inquiries

4. Online Appeals Service

- Lodge appeals related to SAF matters digitally (e.g. Appeal IPPT failure, appeal medical review etc)

- System guides on information and documents needed to submit an appeal

- Able to track appeal status instead of waiting passively

These key services enable NSmen to save time and Hassle by transacting digitally with MINDEF for various NS matters.

Supporting Infrastructure and Technologies

It is enabled by strong ICT infrastructure and technologies:

NS Portal Website

Designed with responsive UI able to support high traffic volumes and concurrent users. Mobile-friendly.

NS Portal Mobile App

Native iOS and Android apps allow prompt access on smartphones anywhere. Provides the same services as a website.

Integration with SAF Systems

Data is streamed from SAF systems into the NS Portal to populate documents, schedules, and information.

Singpass Integration

Enables secure citizen logins via Singpass to access personalized services and data.

Alerts and Notifications Engine

Triggers SMS and email alerts to users e.g. on upcoming events, renewals, and actions required.

Interactive Dashboards

At-a-glance dashboards to track training schedule, IPPT status, pending actions etc. for easy monitoring.

Cloud Infrastructure

Provides flexible storage, scalability, and reliability to run systems smoothly.

Analytics Capabilities

Collects data insights on user traffic, transactions, and usage metrics to improve functions.

The robust technical infrastructure powers seamless digital experiences connecting NSmen to MINDEF systems and services.

User-Centric Design Approach

The NS Portal adopts a user-centric approach in its design and enhancements:

Feedback Channels

Channels like focus group discussions, user surveys, and online feedback forms to collect user opinions.

User Testing

Prototypes and new features tested by real users for usability. Feedback shapes final designs.

Design Thinking

Analysis of user perspectives and pain points to craft solutions that simplify processes and provide convenience.

Usage Analytics

Real user data guides decisions on what new services to prioritize based on demand levels.

Continuous Improvements

Regular updates enhance existing functions and introduce new services based on user feedback.

Ongoing Monitoring

Monitoring of system performance in real-life deployment. Fine-tuned regularly for optimizations.

By actively engaging NSmen and responding to their needs during and after development, MINDEF ensures the NS Portal remains user-centric in design.

Key Milestones

As a digital initiative under the MINDEF Digital NS Vision, it has achieved some key milestones:

2012: NS Portal prototype unveiled

2014: Initial version launched with limited services

2017: Added new functionalities like document access, training details

2019: Enhanced as MyNS Portal with more advanced services

2020: Rebranded as NS Portal; fully mobile-responsive

2021: NS Portal iOS and Android app introduced

2022: Over 1 million app downloads to date. 80% of transactions via mobile.

It continues to evolve its features and maturity as adoption increases over the years. Its growth has been aligned with Singapore's national digitalization push.

User Support and Assistance

Various avenues assist in using it:

NS Portal Help Centre

FAQs, guides, and chatbots offer self-help on portal usage.

NS Hotline

Phone Hotline for further assistance on web or app issues.

Digital Readiness Webinars

Webinar slides and videos guide new users in getting started on NS Portal.

Training Sessions

ATC/BMTC may include hands-on NS Portal usage briefing for NSF during BMT/ICT.

Roadshows and Events

The booths provide one-to-one assistance for new users during NS-related events.

Device Troubleshooting

SPF Community Clubs offer help in accessing the portal if users face smartphone or Singpass issues.

With extensive support channels, NSmen can confidently adopt and benefit from the digital services on the NS Portal.

Driving NS Portal Adoption

Various initiatives encourage adoption:


Digital posters, videos, and website banners create awareness of new services.

Onboarding Process

Briefings during BMT familiarize NSFs on using NS Portal from their ORD phase.

Digital Ambassadors

Young, digitally savvy NSmen motivate peers to use the portal during reservist training.

Easy Singpass Linking

BMTCs help link NSFs' NRIC to Singpass before ORD to pre-enroll them on Portal.

Step-by-Step Guides

Detailed visual guides ease new users' anxieties in navigating the portal.


Collaborate with stakeholders like SAFRA to feature its services.

Regular publicity and assistance at different touchpoints of an NSman journey help drive willingness to use it.

Benefits and Impact

It has brought significant benefits:


NSmen can access services anywhere, anytime by mobile app. Reduces need to go down to camp in person.


Ability to track application status and get notified promptly. Access documents easily.


Digital transactions are faster and more efficient. Saves time for both NSmen and MINDEF administrators.


NSmen can self-serve many NS matters online independently. This gives a greater sense of ownership.


News, photos, and videos on the portal nurture a greater sense of connection to the NS experience.

In summary, it delivers convenience and efficiency gains that enhance user experience. This engenders affinity and empowerment in the NS journey.

Future Outlook

As it continues evolving, some key directions identified are:

More services

Introduce new digital services like SAFRA club membership, CMPB pre-enlistment processes etc.

Enhancing existing services

Improve current functions with more options, better user interfaces etc.

Greater personalization

Provide custom recommendations and alerts based on user profiles and needs analysis.

Adding more educational content

Introduce microlearning videos and content for NSmen families to learn more about NS roles.

Community networking features

Facilitate interactions and networking among NSmen via forum discussions or social media-like groups.

Integrated Defence Services

Expand scope as a whole-of-government portal integrating Mindef and Home Team NS digital services.

It aims to be an indispensable part of every NSman’s journey that enhances convenience while strengthening affinity with NS.


It delivers empowerment to NSmen through progressive digital services that reduce administrative overheads and enable self-help. This boosts efficiency, transparency, and convenience for all stakeholders.

With time savings and ease of use, the Portal allows NSmen to focus their time and energy on critical operations and training during their NS journey.

As MINDEF's digital capabilities expand in scope and maturity, the NS Portal will continue evolving in tandem with technology trends and changing expectations. This ensures NS processes remain inclusive and accessible.

Fundamentally, the NS Portal's digital outreach plugs into the NS experience to bring convenience while strengthening affinity between NSmen and the Singapore Armed Forces. By meeting the needs of NSmen on their terms, it represents a digital innovation tailored to every Singaporean Son's needs.